September 2015 Staff Meeting Notes

Meeting Notes

Kashmere/Lakewood NL Grouping

September 21, 2015

In attendance:

Melissa Ryans (Manager)

Jose Santoyo (Assistant Manager)

Dionne McLaughlin (Senior Library Service Specialist)
Juan Lopez (Senior Customer Service Clerk)

Twanna Wade (Senior Customer Service Clerk)

Linda Adams (Customer Service Clerk)
Ann Perry (Customer Service Clerk)

Karl Beck (Library Assistant)

Denetra Hunter (Library Assistant)

Joseph Asberry (Customer Service Clerk, Part-time)

Ana Santana (Customer Service Clerk, Part-time)

Topics of Interests:

• Staff Discussion
• Open Discussion

First Topic of Interest: Staff Discussion

• Telecheck Machine: The Telecheck Machine at Kashmere NL is still inoperable. We are awaiting an update from Dimitri Revada in Financial Services about getting a new power cord. Until further notice, we can only accept cash through Smart Money. We can accept payments through the My Account function in the online catalog. Please offer this service to anyone wanting to pay their fines with a credit card. Staff have the customer sign into the Express Computer and aid them in printing  a confirmation receipt if they would like.

• M. Ryans provided a training on how to accept payments through the My Account system.

• Meeting Room Scheduling: Please do not schedule meeting rooms outside of business hours. If a mistake is made regarding scheduling, staff should be proactive in contacting the reserving party so that the issue can be resolved in a timely manner.
• Please make sure that reservations do not conflict with library programming.
• Do not schedule meetings back-to-back. Provide a bit of a "grace period" between reservations so that no meetings are delayed. (Time can also be used to allow groups to clean up the room per library policy.)
• Grace periods can be 15-30 minutes. Use your judgement.
• All meetings should end 15 minutes prior to the library closing.
• Scheduled hours for meetings - as well as library closures - have been placed on calendar.
• Linda will be responsible for reviewing each request form, calling customers to go over meeting room policies and guidelines, and confirming start and end times. She will also be ensuring that no double-booking is occurring and reminding customers who have not yet filled out forms for their tentatively scheduled requests.
• WPRs and Skills Tests: WPRs are due in October for most staff. The first set of skills test questions will be sent out to staff with a Unified Skills Assessment on their HEAR. Those staff with a Technology Skills Test will get the first set of 5 questions. All staff will be scheduled to review their tests, so please use your time wisely to go over the assessments.
• National Night Out: National Night Out is on October 6th, and this grouping have been invited to four of them. This is on a Tuesday, so Lakewood NL will need to be staffed. I will be at Lakewood NL to provide coverage. If you would like to attend an outreach, please let me know so that schedules can be adjusted. So far, the layout is:
• Lakewood Community Center - Twanna
• Glenwood Civic Club - Jose
• Settegast Village Apartments - Juan
• Kashmere Civic Club - Dionne and Dee
• TFL, MBK, and Youth Job Labs: Toyota Family Learning at Kashmere NL begins on October 10th. Please be aware the the program takes place on Thursday nights and most of Saturday. The program will run until January 28, 2016. Flyers have yet to be received, but when they do arrive, please promote the program in-house.
• Kashmere NL will also be hosting Youth Job Labs as part of a job readiness initiative geared toward teens. It seems that these labs will run on Thursday nights and Saturdays. 
• Processing Apps from Outreaches
• Shelving Assignments: Everyone has been assigned an area to shelve/shelf read. With the exception of some areas of the juvenile area, sections will be rotated throughout the year so that everyone becomes accustomed to how shelving and shelf reading works at both locations in all of the collections. Going forward, if you are assigned to shelve or shelf read, please do so for the areas you have been assigned.
• Jose and Melissa will be backup for those staff out on certain days. Other staff will also be asked to held shelve/shelf read those areas.
• If you do not have any books to shelve when you are scheduled to shelve - and there are no other pressing duties or assignments - you should check your area and make sure it is tidy: pick up any books and re-shelve as needed.
• Document your shelf reading on the Shelf Reading Log so you can get credit for the work you do.